Privacy Policy

Effective Date: Jun. 22, 2026

Introduction

Wells Audio/Visual ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

When you contact us through our website, request a quote, call us, or otherwise communicate with us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Service address or project location
  • Details about your project or inquiry
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website
  • General geographic location

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and quote requests
  • Provide requested services
  • Communicate regarding projects and appointments
  • Improve our website and services
  • Analyze website traffic and user behavior
  • Maintain website security
  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

We may use analytics services such as Google Analytics to collect information about website usage. These services help us understand visitor interactions and improve the user experience.

Most web browsers allow you to control cookies through browser settings.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our website or conducting business, including:

  • Website hosting providers
  • Analytics providers
  • Customer communication platforms
  • Marketing and advertising platforms
  • Technology vendors necessary to provide our services

These third parties are only permitted to use information as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information where applicable
  • Object to certain uses of your information

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Wells Audio/Visual
1-479-652-0555
office@wellsav.net